Theory X assumes most people are basically in need of constant direction and control, and are not particularly responsible. Employees tend to be viewed as lazy, disliking work, and needing mixture of financial inducements and
threat of loss of their job to make them productive (`carrot and stick' mentality).
In general, the Theory X supervisor/manager distrusts subordinates to think and
act in the best interests of the organization.
Theory Y assumes most people want to fulfill
themselves. They seek self-respect, self-development and self-fulfillment at
work, as in their daily lives. In general, the Theory Y supervisor/managers
have much more faith in subordinates. This approach works well in many modern organizations
that do not require constant supervision of their employees.
Theory Z is the participative management model. The Theory Z manager assumes that employees are motivated by a strong
sense of commitment to be a part of something worthwhile. Building trust among all
organizational members is central to raising productivity. This style tends to
prevail amongst 21st century ‘knowledge worker’ organizations.
All good managers should understand these three styles of management and use the style best suited for their organization, its culture, and the tasks at hand.
* See eNotes on Theory X, Y and Z Management. Also read Management in the 21st Century.
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